As a Legal and Responsible Associate you will contribute to the set-up, implementation, development and monitoring of responsible gaming and compliance policies. You will work on a key function in satisfactory complaint settlement within our international Customer Service.
Salary: min 37K annually.
Reporting to on of the team leads of Legal and Responsible Gambling team, you will be part of a team responsible for expertise to other units within the group on topics falling into the mentioned areas.
Are you looking for an opportunity to add value to a team?
What you will do:
- Handling and assessment of customer cases falling into responsible gaming field while contributing to the development of the operative framework
- Settlement and prevention of major complaints from customers
- Provide consulting and expertise to Customer Service and within the group on operative matters with legal, regulatory and compliance implications
- Contribute to internal and external audits
- Coordinate the teams contribution to relevant CS and company-wide projects
Who you are:
- Interest and/or experience in Responsible Gaming, legal matters, mediation, risk management, anti-money laundering, compliance or other industry regulatory environment will be considered an asset
- High level of English and German
- Willingness to work in shifts
- Good level in any other additional language will be considered a plus
- Good team player
- Analytical mind and high quality awareness
- Proactive, flexible and stress resistance personality
- Excellent communication, networking and conflict management skills
- Motivated personality able to cope with complexity
What we offer:
Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join the Entain family, it’s your game. So let’s win together.
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like a regular bonus, healthcare support, a stake in our success through our ShareSave scheme, great development opportunities, wellbeing support, and so much more. And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
#betting #law #Entain
