Dependent on experience + very competitive Bonus + Benefits
Vacancy Type:
23 (Entain)

Purpose of role

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.


Our newly formed People Experience and HR Transformation team strive to create and deliver a seamless and positive people experience across the entire employee lifecycle. Our aim will be to bring human-centricity to all our work as a people function and to enable the global HR transformation to deliver the best possible people experience that puts our candidates, employees, and contingent workers at the centre of our organisation. Create moments of delight that retain and sustain our talent for the future.

We are seeking someone to join our team to be responsible for business change of our global experience-led People Transformation programme. The People Change Specialist will work closely with the Global Change Team and other stakeholders to ensure the successful adoption and implementation of changes across the organisation.

This includes developing communications, supporting change impact assessments, engaging with Change Champions, Focus Groups and Super Users, and the planning, execution and coordination of training activities across all our in-scope countries and business.

This role is ideal for someone who has strong stakeholder relationship development and communications skills, has a strong passion for people experience-led change journeys and understands the value of leveraging communications and change option techniques to drive a frictionless and fatigue-free adoption of new ways of working, technologies and services.

You will bring our values to life in all of your work and interaction with others – doing what’s right, going beyond, keeping it simple and winning together.

Key Responsibilities


  • Develop engaging communications for the programme to ensure that all stakeholders across all locations are aware of the changes and understand the benefits of the change to themselves and the business.

  • Use appropriate channels to gather feedback from our stakeholders, to ensure we are not only providing information, but also listening to them and responding accordingly.
  • Develop, maintain and co-ordinate a comprehensive training plan outlining timelines, resources, and deliverables.
  • Coordinate and schedule training sessions, workshops, and events, ensuring alignment with the transformation roadmap.

  • Assist in the creation and delivery of training materials, presentations, and resources to facilitate learning and development.

  • Support business readiness and operational acceptance assessments to measure business readiness for the change and identify any gaps in skills or knowledge that require further training or support.

  • Play an active role in post go live hypercare activities, supporting stakeholders as required with regards the new capability or driving adoption.

  • Providing adoption metrics to measure benefits realisation and to contribute to lessons learned for future projects.

  • Identify and manage any change related risks and issues, escalating these through the appropriate governance mechanisms.


Specialist skills and experience

  • Experience leading communications and/or training for large-scale HR transformation programs in a global/multinational organisation.
  • Good understanding of general change management practices - campaign planning, communications, training and business readiness.
  • A confident and articulate communicator with the ability to communicate complex challenges and solutions in simple terms, both verbally and in writing.
  • Strong stakeholder management skills to influence and guide cross-functional teams and stakeholders through change.
  • Excellent writing skills and ability to understand the audience in order to produce presentations for all levels of the organisation.
  • Bachelor's degree in HR, business, organisational psychology or related field.
  • Minimum 5 years of experience in change management, business readiness and project management.
  • Ability to manage multiple tasks simultaneously and prioritise effectively.
  • Strong analytical and problem-solving skills.
  • Experience identifying and resolving change-related issues and risks.
  • Demonstrable excellent engagement and stakeholder management skills at all levels of an organisation.

Diversity and equal opportunities:


As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong.


We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work.


Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.


About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

Our vision is to be the world leader in betting, gaming and interactive entertainment, and we know that the most successful businesses are the most sustainable ones. Diversity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent globally, bringing the best thinking to our business from inside and outside of our sector. Our ambition is to make sure everyone at Entain feels valued, respected and included. Inclusion is embedded in everything we do, because we know when we feel respected and heard, we do our best work. Sustainability drives everything we do, and doing what’s right is one of our core values. Diverse teams have more creativity, imagination, innovation and problem solving capabilities. We are committed to tackling inequalities and creating a diverse and inclusive business. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.