Vacancy Type:
23 (Entain)

As a DSAR Analyst, you will act as an escalation point for DSAR and privacy-related queries, in adherence with regulatory guidelines and expectations.

Reporting to the DSAR International Team lead you will be part of the DSAR International team.


What you’ll be doing:

• Undertake DSAR information extraction and any necessary redactions
• Ensure the Entain Group’s approach to data subjects' rights (e.g. subject access requests ;data erasure or rectification requests) and queries from data subjects are applied correctly
• Work within the SLA’s set out by the business, adhering to legal and compliance procedures
• Maintain effective record-keeping for all customer contacts to comply with regulatory requirements
• Act as a Subject Matter Expert (SME) to ensure that GDPR operational procedures, policies, and regulations are correctly implemented and followed across the business
• Keep abreast of all products and tools to ensure all customer queries can be answered effectively and in line with the business strategy
• Prioritize and implement appropriate solutions in line with department guidelines
• Assist in developing cross-functional working relationships with the aim to improve the customer experience and promote best practice
• Embrace and promote a culture of continuous improvement
• Assisting the Credit Team with Administrative Tasks where necessary
What we need from you:
• Interest and/or experience with GDPR or other legal matters
• Expert ability using Microsoft Office package• Business level of English
• Excellent written communication skills
• Ability to work under pressure, manage, and prioritise key tasks with a focus on delivering them within agreed deadlines
• An understanding of the importance and impact of legislative requirements
• Proven experience of detailed, exploratory, and methodical working practices
• Experience of handling sensitive, confidential customer information

What we offer

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Working for us in Sofia, you can expect to receive great benefits like:

• Group Bonus plan
• Share Save scheme
• Personal Medical Insurance
• Food Vouchers for 120 BGN per month
• Dental Allowance (Up to 200 BGN per year, 100 BGN during probation)
• 25 days of annual leave
• Self -development and learning leave (2 additional days)
• Volunteering (2 additional days)
• Additional It's Your Game Day off to use in December or January
• Multi-Sport Card (Self Contribution)
• Free subscription to wellbeing app Unmind
• Christmas bonus of 400 BGN• 60 BGN Monthly for transport costs
• 30 BGN Monthly to support with utilities
• Life Insurance
And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us .Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experience sat more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join the Entain family, it’s your game. So let’s win together.

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

Our vision is to be the world leader in betting, gaming and interactive entertainment, and we know that the most successful businesses are the most sustainable ones. Diversity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent globally, bringing the best thinking to our business from inside and outside of our sector. Our ambition is to make sure everyone at Entain feels valued, respected and included. Inclusion is embedded in everything we do, because we know when we feel respected and heard, we do our best work. Sustainability drives everything we do, and doing what’s right is one of our core values. Diverse teams have more creativity, imagination, innovation and problem solving capabilities. We are committed to tackling inequalities and creating a diverse and inclusive business. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.