Vacancy Type:
23 (Entain)

People Relations Specialist

We are seeking a skilled and experienced People Relations Specialist to join our team. The successful candidate will be responsible for handling disciplinary actions, appeals, grievances, and similar issues among colleagues within the organization. Additionally, this role requires exposure to conciliation and mediation processes with the Department of Labor and Employment (DOLE) and the National Labor Relations Commission (NLRC).

Key Responsibilities:

  • Handle disciplinary processes and actions, ensuring adherence to company policies and procedures.
  • Manage and resolve employee appeals and grievances promptly and effectively.
  • Conduct thorough investigations into employee complaints and disputes.
  • Attend and represent the organization in conciliation and mediation meetings with DOLE and NLRC.
  • Collaborate with HR and management to address employee relations issues and improve workplace culture.
  • Provide guidance and support to colleagues on people relations matters.
  • Maintain accurate records of case management activities.
  • Ensure compliance with relevant labor laws and organizational policies.


  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 2 to 3 years of experience in case management, specifically handling disciplinary actions, appeals, and grievances.
  • Exposure to conciliation and mediation processes with DOLE and NLRC.
  • Strong knowledge of labor laws and best practices in employee relations.
  • Excellent communication and interpersonal skills.
  • Ability to manage sensitive situations with professionalism and confidentiality.
  • Strong problem-solving skills and attention to detail.
  • Ability to work independently and collaboratively within a team.


About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

Our vision is to be the world leader in betting, gaming and interactive entertainment, and we know that the most successful businesses are the most sustainable ones. Diversity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent globally, bringing the best thinking to our business from inside and outside of our sector. Our ambition is to make sure everyone at Entain feels valued, respected and included. Inclusion is embedded in everything we do, because we know when we feel respected and heard, we do our best work. Sustainability drives everything we do, and doing what’s right is one of our core values. Diverse teams have more creativity, imagination, innovation and problem solving capabilities. We are committed to tackling inequalities and creating a diverse and inclusive business. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.