Salary:
Dependent on experience plus very competitive Bonus & Benefits
Newcastle Upon Tyne
Vacancy Type:
Permanent
02 Jul 2024
Brand:
16 (Ladbrokes)

As Retail Area Manager you will be responsible for leading and driving the performance of a team of Shop Managers and Marketplace Managers to help make sure our betting shops are the most exciting on the high street, providing the best products and highest quality customer service in the industry.

Reporting to the Regional Director you will be part of the Regional Operations Team, who work closely with the Head of Retail & Product, Regional Operations Manager and other key stakeholders to fully support and deliver the Retail Plan. Each Area Manager has P&L responsibility for all shops within their Area. 

-Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry?

What you will do

  • Deliver EBITDA targets within your area utilising the scorecard to measure success.
  • Ensure all activity within the area complies with the requirements of the Gambling Commission, the Company’s licence and Health & Safety, protecting customers, colleagues and the business.
  • Responsible for the rigorous delivery of the business plan and tackle issues specific to your area in the most effective way.
  • Regularly monitor KPIs and data to ensure continuous improvement of shop performance.
  • Diligently manage all cost lines within the budget, ensuring all profit protection processes are implemented effectively.
  • Understand and implement what is required to deliver the ROI from all CAPEX spend.
  • Have an excellent knowledge of the area in which you operate and a curiosity about competitor activity and what is happening across the industry.
  • Create a high performing team across all of your shops by ensuring people management activities such as recruitment, on-boarding, training & development and performance management, are delivered and managed consistently and to a high standard.
  • Take ownership for the operational delivery of the people plan, focusing on engaging and developing colleagues and creating a robust succession plan.
  • Pro-actively address any issues that arise head on and be prepared to have difficult conversations as often as the need arises, with impact.

Who you are

  • Do you have experience of working in a tough multi-site environment (betting/leisure/retail/hospitality preferred) within a Middle Management capacity.
  • Are you an experienced manager who has previously managed and led high-performing teams with a strong track record of improving colleague engagement?
  • Do you have previous experience of P&L ownership?
  • Are you a strong implementer who can take appropriate action from a set of agreed plans, data, processes?
  • Are you driven and enthusiastic with an ability to inspire and motivate others?
  • Are you able to prioritise a large and varied workload effectively for optimum business impact?

What we offer

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in the UK, you can expect to receive great benefits like:

  • Performance based annual bonus scheme up to 30% of salary
  • Company car or cash alternative
  • Business expense account
  • 33 days annual leave (inclusive of bank holidays)
  • Life assurance
  • Pension scheme
  • Private medical insurance
  • Holiday sell/buy
  • Critical illness insurance

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.  

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

#multi-site manager #retail management #hospitality management

 

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

Our vision is to be the world leader in betting, gaming and interactive entertainment, and we know that the most successful businesses are the most sustainable ones. Diversity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent globally, bringing the best thinking to our business from inside and outside of our sector. Our ambition is to make sure everyone at Entain feels valued, respected and included. Inclusion is embedded in everything we do, because we know when we feel respected and heard, we do our best work. Sustainability drives everything we do, and doing what’s right is one of our core values. Diverse teams have more creativity, imagination, innovation and problem solving capabilities. We are committed to tackling inequalities and creating a diverse and inclusive business. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.