WHO ARE WE
We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players and for ourselves. It's a safe bet that the next chapter of the Entain story is going to be epic on a truly global scale. Want to know more? Click here for a short video.
We now have a fantastic opportunity for someone who is looking for their first role in marketing to join our team. We are looking for a Flemish speaking CRM Executive to join us, and work across our bwin brand creating CRM campaigns in Belgium. Based in Brussels office (We have a mix of home and office working!) You’ll be writing copy, creating images, building landing pages, creating target groups and sending communications to hundreds of thousands of customers about Sports, Casino and Poker every single week.
You will be given full training and support in order to thrive in the role, and become an expert in your field! We're looking for candidates that are passionate about creating a career for themselves in marketing, wants to be part of a global - fast paced business, willing to work hard but someone who is also going to love what they do! Sounds interesting... here are some more details to help you decide if this is the right role for you...
What you'll be doing as a CRM Executive:
- You will be responsible for proposing CRM & promotional activities for our bwin brand in the Belgium market. You will use your Ideation and creative thinking to create promotions and campaigns that will increase our customer satisfaction and engagement.
- You'll be writing copy in Flemish for our communications, banners and landing pages for our Sports, Casino, Poker and general communications.
- Creating images in our image/banner creation tools such as Kitroom, Bannerflow and Spirable.
- Whenever required, brief and align with our MarCom teams for image requirements.
- Set up promotions in our internal tools such as EDS, PAT and Backoffice.
- Create landing pages, banners, pop ups and emails/sms/push notifications.
- Writes T&Cs (based on templates) for our promotions.
- Translates copy for Acquisition, CRM Cycles and other stakeholders.
- Ensures CS queries get handled with in a timely manner for the best customer experience.
- Makes process improvements to drive greater efficiency. Ensures SLAs are adhered to.
- Cross functional team collaboration and stakeholder management (e.g. work closely with trading, BI & analytics, VIP, creative teams etc.)
So, who are we looking for?
- You'll be a strong analytical think and like processes.
- You may have a (Bachelor or Master) in Marketing or Business Management - but not essential.
- Nature of the work requires deep understanding of CRM promotions and tool mechanics, so creative thinking is key to generating concepts, and analytical thinking to assess and optimising activities to drive commercial impact.
- Fluent Flemish with strong written and spoken English language skills and a good understanding of Belgian culture.
- You'll also love sports. This is will be key to creating campaign ideas for our bwin brand.
- Finally, you'll be awesome to work with. You will be looking to learn, develop and take everything in!
Sound interesting? We think so!
To read the full job description please head over to entaincareers.com and click on the role profile to download the full job description.
READY TO BE AN ENTAINER...
If you’re looking for an opportunity where you can add true value to a team, we want to hear from you, and you too could be part of our journey to be crowned the undisputed champion in the sports betting, gaming and interactive entertainment industry.
We’re well on our way to clinching that title – and we’re going to do it in a safe and responsible way and it’s the people behind the tech, and the sheer talent within our teams, who enable us to lead digital entertainment in these bold new directions. Which is why we want you in the team!
After you have applied, why not learn more about some of our colleagues here: https://www.entaincareers.com/en/entain-reals/
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