Vacancy Type:
23 (Entain)
About The Role
About The Role

Bring your customer-first attitude to Entain as an eLearning Content Creator in Manila. The sheer pace and power of the live events and entertainment you’ll be part of has to be experienced to be believed. Play a vital role at the world’s largest sports betting and gaming company. You’ll be in the thick of the action, making sure our customers enjoy an amazing entertainment experience, every day – it’s your game!

Our portfolio of sports betting and gaming companies includes some of the most well-known brands in the industry, such as Ladbrokes, bwin, and Coral. We’ve a huge high street presence with an increasing share of online gaming activity. We take our commitment to safeguarding our customers extremely seriously. We make sure they know their limits and we work with them to make sure everyone enjoys our products and services responsibly.

Ready to get involved? Bring your energy to Entain and you’ll be in the mix from the start.
It’s your game. Apply now.

Key Responsibilities

• Create effective, highly engaging training material using e-learning authoring tools.
• Work closely with subject matter experts to design and develop bespoke training programs based on recognised theories of learning.
• Collaborate with our global training teams to understand training requirements (15 offices across 4 continents).
• Design digital content based on existing/previous training materials. 
• Develop and maintain visual and instructional design standards that align to the brand standards and requirements. 
• Assist in the evaluation of program effectiveness. 

Qualifications and Educational Requirements

• Must possess a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s Degree, any field.

Specialist Skills and Experience Required

• 1-3 years of experience in developing learning content.
• Degree in education/multimedia design/related field or equivalent experience.
• Demonstrated proficiency in Articulate Storyline (portfolio of work would be a major advantage).
• Strong track record of creating effective and engaging training material. 
• Knowledge of instructional design and adult learning theories.
• Experience in designing and developing customer service and software training programs.
• Ability to set priorities, manage time, organize work, and meet deadlines independently.
• Strong knowledge of Microsoft Office suite (in particular PowerPoint).
• Experience of working in the online gaming industry/customer services is a plus.

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.