About The Role
Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.


Con l’obiettivo di massimizzare la soddisfazione, la loyalty e il valore della customer base online, il candidato a riporto del CRM Specialist dovrà:

· Supportare la gestione operativa delle attività di customer management sui target individuati

· Collaborare nella creazione ed implementazione delle comunicazioni personalizzate ai diversi segmenti di clienti attraverso i canali di contatto newsletter, sms, push mobile, inbox, popup mediante l’utilizzo degli strumenti e tool di CRM

· Collaborare nelle attività di reportistica e monitoraggio delle campagne e del mercato di riferimento

· Supportare la redazione delle presentazioni e comunicazioni interne


· Laurea e/o titoli di studio post-laurea in Economia/Marketing/Digital/Comunicazione, con almeno un anno di esperienza nel settore marketing e comunicazione aziendale

· Ottime doti relazionali e organizzative, capacità di lavorare in team e nella gestione delle relazioni, attenzione ai dettagli, rispetto delle scadenze e proattività nel proporre nuove idee

· Ottima conoscenza del pacchetto Microsoft Office, in particolare Excel

· La passione per lo sport e la conoscenza del mercato specifico (betting) e di strumenti di CRM e Campaign management costituirà titolo preferenziale

· Buona conoscenza della lingua inglese

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.