Gibraltar
Vacancy Type:
Permanent
Brand:
06 (Coral)
About The Role

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionizing the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.  

  

The Gaming Cross Sell function is designed to drive cross sell growth (across all product verticals). Working under the guidance of the Gaming Proposition Manager, the Executive will be responsible for managing the entire ‘Cross Sell’ customer experience & ensuring the gaming proposition is ‘hand in glove’ with sports in terms of brand, player experience and player journey.  

 

You will ensure that all our key promotions & offers are communicated in a relevant and timely manner to both Sports & Gaming customers and key features of our gaming proposition are given maximum exposure across the full site.  

 

Your challenge will be to take our cross sell offering to the next level using killer propositions and key product enhancements.   

 

You will support the Coral Proposition Manager in the planning and performance review of all promotions, with a focus on the optimization of the proposition budget to deliver maximum ROI. 

 
Key Responsibilities:
  • Support the Coral Proposition Manager in the creation of the x-sell proposition plan
  • Execute the monthly x-sell proposition schedule and campaign creation. This includes creative concepts, mechanics, and pay out structures as well as briefing Promotions, CRM, Creative, Performance Marketing, CS, Operations, Content, Grandstand and any other relevant party
  • Creation and sign-off of creative briefs for Promotional campaigns and Product launches
  • Work closely with the CRM team to ensure the effective delivery of all promotional communications to our customers
  • Work closely with the Commercial, Content & BI teams to ensure campaigns are segmented & targeted accurately on-site, including positioning, game & event selection
  • Collaborate with the Brand and Performance teams to promote Product Launches & Promotional campaigns effectively across all appropriate channels
  • Collaborate with the wider Gaming & Sports Propositions team to ensure all activity is integrated & complimentary providing an aligned customer experience between Sports & Gaming alongside effective bonusing and retention
  • Conduct regular promotional engagement, cost and ROI analysis
  • Conduct frequent market and competitor analysis with a focus on promotions and retention tactics
  • Ensure the Proposition plan supports the Company’s Responsible Gambling standards and is strictly compliant within all advertising, legislative and licensing conditions
  • Support the Operations Executives in the execution of all initiatives whilst delivering operational efficiencies
  • Support with operational tasks for other Brands
  • Support with the training and development of new team members
  • Present to Stakeholders to support the growth of the business
Specialist skills and experience:

Essential:

  • Extensive Sports & Gaming knowledge preferred
  • Experience working across multiple projects simultaneously
  • Strong experience with retention and customer experience tactics
  • Experience working effectively as an individual and as part of a larger team
  • Excellent IT skills including Microsoft Office; Word, Excel and PowerPoint
  • Excellent communication, interpersonal, time management and organisation skills
  • Exemplary written and spoken English
 

About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

At Entain we do what’s right. It’s one of our core values. Which is why we’re taking the lead when it comes to creating a diverse, equal and inclusive future - for our people, our industry and our society. We’ve created a culture where everyone can feel psychologically safe, included and heard. Where being accepted for who you are is a given. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.