WHO ARE WE
We’re Entain. Our vision
is to be the world leader in sports betting and gaming entertainment by
creating the most exciting and trusted experience for our customers,
revolutionising the gambling space as we go. We're home to a global family of
more than 25 well-known brands, and with a focus on sustainability and growth,
we will transform our sector for our players, for ourselves and for the good of
entertainment. It’s a safe bet
that the next chapter of the Entain story is going to be epic on a truly global
scale. Want to know more? Click here for a short
video.
WHAT'S IN IT FOR YOU
We offer a competitive industry
salary plus a generous annual company bonus. Other benefits include 25 days
annual leave, pension scheme (matched up to 6%), private healthcare, a free
subscription to the wellbeing app Unmind, our share save scheme and a great
selection of professional development and in house training tools for you to
use.
That's not all, you will also have
access to our bespoke benefits platform that allows you to choose the benefits
that are most important to you. Oh, and let’s not forget regular company social
events, parties and team building activities!
Our UK offices
are based in Stratford & St Pauls in London, Nottingham & Manchester
and operate on a hybrid working model. (2+ days in the office)
WHAT YOU’LL DO
-
Be a key
member of the Global Head of Customer Journeys and Insight’s first line
-
Support and manage all
aspects of project and business management and delivery of assigned projects
-
Utilise SMEs and stakeholders to ensure accurate definition
and capture of detailed project requirements
-
Own the CX team planner
-
Drive a culture of continuous improvement
and working with the team to co-create, embed and continuously improve good
practice methodologies, processes and ways of working, and offering support to
peers. All related to business and project management.
WHO YOU ARE
-
Experience in creating and managing roadmap and plans, preferably
in a CX related discipline, spanning across multiple functions
-
A high level of CX knowledge spanning multiple aspects of CX
-
Excellent presentation, facilitation
and influencing skills
-
High levels of resilience and tenacity
-
Demonstrated strong
performance in prior CX roles, with increasing levels of responsibility and
independence; demonstrated ability to lead complex operational and strategic
initiatives
Sound
interesting? We think so!
To read the full
job description - click the ROLE PROFILE – on the left-hand side
READY TO BE AN ENTAINER...
If you’re looking for an opportunity
where you can add true value to a team, we want to hear from you, and you too
could be part of our journey to be crowned the undisputed champion in the
sports betting, gaming and interactive entertainment industry.
We’re well on our way to clinching that title – and we’re
going to do it in a safe and responsible way and it’s the people behind the
tech, and the sheer talent within our teams, who enable us to lead digital
entertainment in these bold new directions. Which is why we want you in the
team!
After you have applied, why not learn more about some of
our colleagues here: https://www.entaincareers.com/en/entain-reals/
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