Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more than 250 years of combined history – names such as Ladbrokes, partypoker, bwin and Coral.
Do you have a passion for great customer service? In this role you will make the Stadium the customers’ first choice for Greyhound racing by providing our guests with the highest levels of fast, friendly and efficient service.
Key Responsibilities:
- Welcome guests in a friendly and accommodating manner, making a phenomena first impression;
- Take orders and serve food/drink, consistently achieving the required standards;
- Learn and retain a comprehensive understanding of all menu items to ensure maximum benefit to the guest and the ability to work effectively;
- Prepare the restaurant/bar for service and carry out any other reasonable requests made by the Bar & Catering Supervisor;
- Present a positive personal image to the customer;
- Ensure that a high standard of hygiene and cleanliness is maintained in the restaurant/bar areas by following cleaning routines as set by the Bar & Catering Supervisor;
- Account for payments at the end of the shift;
- To carry out any other reasonable requests made by the Bar & Catering Supervisor.
- Ensure that all equipment in the bar and restaurant area is working safely and is compliant with manufacturer’s guidelines for operation, reporting any concerns to the Bar & Catering Manager.
- Ensure that the bar and restaurant areas are safe and report any concerns to the Safety & Compliance Officer or Bar & Catering Manager.
Qualifications and Training Requirements:
- General Health and Safety Training
- Fire Safety Training
- Previous experience in a similar environment is preferred but not crucial!
Benefits and Development
- Rewards arena with discounts to over 500 different retailers
- Pension Scheme & access to our annual share save scheme
- Full training given to allow the best start when joining the business
- Ongoing performance development with your Line Manager to receive regular feedback and plan any personal development identified
- Cash rewards from our internal referral programme
