Gibraltar, Stratford
Vacancy Type:
23 (Entain)


We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players and for ourselves.

It’s a safe bet that the next chapter of the Entain story is going to be epic on a truly global scale. Want to know more? Click here for a short video.


We offer a competitive industry salary plus a generous annual company bonus. Other benefits include 25 days annual leave, pension scheme (matched up to 6%), private healthcare, a free subscription to the wellbeing app Unmind, our share save scheme and a great selection of professional development and in house training tools for you to use. 

That's not all, you will also have access to our bespoke benefits platform that allows you to choose the benefits that are most important to you. Oh, and let’s not forget regular company social events, parties and team building activities!



Reporting to the Head of Retention Analytics as a Senior Insight Analyst, you will be responsible for providing insights and recommendations around customer relationship management (CRM) and bonus strategy across all Entain brands. You will be working with a team of analysts and data scientists to extract data from multiple sources, analyze it, and develop insights that will drive business decisions.


  • Develop insights and recommendations on CRM and bonus strategy across all Entain brands.
  • Extract and analyze data from multiple sources, build predictive models, and optimize bonus strategy to identify patterns, trends, and insights.
  • Build dashboards, reports, and deliver timely and accurate monthly reporting of KPIs to communicate insights to stakeholders.
  • Collaborate with cross-functional teams to identify opportunities, monitor and evaluate the effectiveness of CRM and bonus strategy, and design and conduct pre- and post-campaign analysis with the marketing team.
  • Mentor and support fellow team members, stay up-to-date with industry trends and emerging technologies, and identify opportunities to improve business/marketing performance.
  • Manage senior stakeholder expectations, answer business questions using data and analytic techniques, provide fact-based responses, and demonstrate the value of your analytical outputs in terms of decision-making improvement.
  • Educate business users and leaders on how to measure performance and automate where the same analysis needs to be repeated periodically.



  • Minimum 3 years experience in a data analytics role, ideally in CRM analytics
  • Strong proficiency in SQL, R, and Python
  • Experience with data visualization tools such as Power BI
  • Bachelor's degree in a relevant field such as statistics, mathematics, computer science or similar
  • Expert in A/B testing and Hypothesis testing
  • Strong analytical and problem-solving skills
  • Exceptional data wrangling skills dealing with complex datasets to combine and automate the analytics workflow


Sound interesting? We think so!

To read the full job description please head over to and click on the role profile to download the full job description.



If you’re looking for an opportunity where you can add true value to a team, we want to hear from you, and you too could be part of our journey to be crowned the undisputed champion in the sports betting, gaming and interactive entertainment industry.

We’re well on our way to clinching that title – and we’re going to do it in a safe and responsible way and it’s the people behind the tech, and the sheer talent within our teams, who enable us to lead digital entertainment in these bold new directions. Which is why we want you in the team!

After you have applied, why not learn more about some of our colleagues here:


About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

Our vision is to be the world leader in betting, gaming and interactive entertainment, and we know that the most successful businesses are the most sustainable ones. Diversity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent globally, bringing the best thinking to our business from inside and outside of our sector. Our ambition is to make sure everyone at Entain feels valued, respected and included. Inclusion is embedded in everything we do, because we know when we feel respected and heard, we do our best work. Sustainability drives everything we do, and doing what’s right is one of our core values. Diverse teams have more creativity, imagination, innovation and problem solving capabilities. We are committed to tackling inequalities and creating a diverse and inclusive business. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.