As a Head of Colleague Experience UX, you will be responsible for driving the creation of quality driven, internal-centric experiences that support our colleagues to deliver a world class experience to our customers.
Reporting to Director UX/UI, you will be part of our UX team.
Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry?
What you will do
- Develop and execute a comprehensive UX strategy that aligns with the overall business objectives and ensures exceptional experiences.
- Lead, mentor, and inspire a team of UX designers, providing guidance, feedback, and fostering a culture of creativity, innovation, and collaboration.
- Uphold the highest standards of integrity, ethics, and professionalism in all UX design activities.
- Foster a culture of design thinking and innovation throughout the organization, encouraging creative problem-solving and the development of user-centric solutions.
- Champion user-centric design methodologies, ensuring that design decisions are rooted in
deep user insights, feedback, and usability best practices within colleague internal systems for our customer service teams and enabling our internal workforce
Who you are
- Expert working knowledge of user centre design and associated processes and methodologies.
- Expert approach to adapting and utilising different UX outputs to tell the appropriate story with colleagues across the business.
- Experience leading teams in delivering exceptional experiences in a global distributed cross functional environment.
- Set the vision and direction for the team in context of both the colleague experience and culture within which it is delivered.
What We Offer
At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in either London, Gibraltar & Hyderabad, you can expect to receive great benefits like:
- Private medical coverage
- Life Insurance
- Private pension
And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.
Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.
Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging, and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join the Entain family, it’s your game. So, let’s win together.
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