Vacancy Type:
23 (Entain)

As a Head of Colleague Experience UX, you will be responsible for driving the creation of quality driven, internal-centric experiences that support our colleagues to deliver a world class experience to our customers.

Reporting to Director UX/UI, you will be part of our UX team.

Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry?

What you will do 

  • Develop and execute a comprehensive UX strategy that aligns with the overall business objectives and ensures exceptional experiences.
  • Lead, mentor, and inspire a team of UX designers, providing guidance, feedback, and fostering a culture of creativity, innovation, and collaboration.
  • Uphold the highest standards of integrity, ethics, and professionalism in all UX design activities.
  • Foster a culture of design thinking and innovation throughout the organization, encouraging creative problem-solving and the development of user-centric solutions.
  • Champion user-centric design methodologies, ensuring that design decisions are rooted in
    deep user insights, feedback, and usability best practices within colleague internal systems for our customer service teams and enabling our internal workforce

Who you are 

  • Expert working knowledge of user centre design and associated processes and methodologies.
  • Expert approach to adapting and utilising different UX outputs to tell the appropriate story with colleagues across the business.
  • Experience leading teams in delivering exceptional experiences in a global distributed cross functional environment.
  • Set the vision and direction for the team in context of both the colleague experience and culture within which it is delivered.

What We Offer

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in either London, Gibraltar & Hyderabad, you can expect to receive great benefits like:

  • Private medical coverage
  • Life Insurance
  • Private pension

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. 

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging, and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join the Entain family, it’s your game. So, let’s win together.

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About Entain

We may sit on the FTSE100, but for millions of customers worldwide, we’re the brands they hold in their hands – and heart. As the home of household names like Ladbrokes, Foxy and PartyPoker, to name just a few, we elevate lives with moments of excitement. And right now we’re elevating ourselves above the competition. We’re leading the industry in bold new directions - and it’s our diverse and talented team who are making this possible. Believe us, the best is yet to come. For our customers. For our future. For your career.

DEI and Wellbeing @ Entain

Our vision is to be the world leader in betting, gaming and interactive entertainment, and we know that the most successful businesses are the most sustainable ones. Diversity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent globally, bringing the best thinking to our business from inside and outside of our sector. Our ambition is to make sure everyone at Entain feels valued, respected and included. Inclusion is embedded in everything we do, because we know when we feel respected and heard, we do our best work. Sustainability drives everything we do, and doing what’s right is one of our core values. Diverse teams have more creativity, imagination, innovation and problem solving capabilities. We are committed to tackling inequalities and creating a diverse and inclusive business. Here, we celebrate our individual differences, and make sure everyone feels supported, respected, and empowered to thrive – and that starts from the moment you apply to join us. We want our employees to feel healthy and supported at home and at work. That’s why we have our Well-me programme, which provides information, tools and training to help our people look after their mental and physical wellbeing in ways that matter to them.

Life @ Entain

We’re a team who love to play, and win, together. We love building bonds between our people, and we love to build your career up too. Join us, and we won’t just be your employer, we’ll be your biggest cheerleader. We’ll give you the power to lead the conversation on your learning and career goals from day one, and then get behind you with all the support you need to take your career – and our business – to new heights.